Here’s where we agree: the bedding is amazing , the food was okay, but not as good as others and the headphones are terrible. Seemingly everyone was crammed into the same corner at the top of an escalator landing, and there was a lot of confusion among passengers. Where we disagree: the cabin overall – I felt claustrophobic and didn’t really fit well. But on the 777, it’s the opposite. There’s also a bank of universal power outlets and USB ports along the console table, as well as a two-prong headphone jack. Thanks to the cabin width of the 777, the seats were nice and wide at 22 inches. And in my case, it was more like 2 or 3 inches. And the contents were pretty good. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Once the new Delta One Suites go into service on the route from Los Angeles to Sydney in April, you can book them for just 75,000 Virgin Atlantic miles, versus 120,000-465,000 Delta SkyMiles. I would like to subscribe to The Points Guy newsletters and special email promotions. Delta has 31 A330-300s in the fleet. The Delta One cabin is located entirely between doors one and two. We thought the food and drink was tasty, service was fine/unobtrusive, and entertainment selection very good. transfer them from Chase, American Express, and Citi. The first meal service kicked off with a drink and a small dish of nuts. That will leave the Airbus A350 as the largest, longest-range airplane in the Delta fleet. In all, the first meal service took a tad over 2 1/2 hours. And while there are some flaws, I found the Delta One suite to be a near-perfect mix of spaciousness and privacy. They’re both functional and flashy. So what’s the biggest plus? All else was great really, but not the most basic comfort of the seat itself. Delta One cabin crew are very well trained and attentive. We may receive compensation when you click on links to those products. There was a great smattering of new releases, some older classics and full seasons of several TV shows. On the plus side, Delta’s wooden chopsticks are high quality, and really cool. At 24 inches wide, the seat isn’t the widest you’ll find in business class – though far from the narrowest. Don’t get me wrong, they’re certainly passable and an upgrade over what you get in economy. The same could largely be said of both United and American. I was given a ramekin of warm salted almonds and asked for a Diet Coke to go along with it. The quality of the IFE hardware was vastly improved in the Delta One Suite when compared to older Delta One products. But there’s one area where Delta falls woefully short: Headphones. Delta One seat to Europe for just 50,000 miles. I and my companion could never get comfortable in the seats no matter their position. One of the common criticisms of these suites is that the suite walls and doors are only about 4 feet tall. And you can get some more storage space by choosing a seat that’s closer to the aisle. And then it was time to settle in for the full meal. There are, however, a pretty great pair of slippers. Delta Air Lines first Airbus A350 departed from Detroit, bound for Tokyo-Narita. And in our experience, it’s typically some of the fastest and most reliable Wi-Fi in the skies. At $2500 roundtrip, that was only 1.2 cents per point. And it may soon get even better, as Delta is working toward offering free Wi-Fi across its entire fleet. So keep reading to see what the experience is like. Odd-numbered seats along the wings are positioned closer to the aisle, with a console table along the window side. I flew this cabin on the a350 from DTW to ICN in January. In business class, they were stocked with Malin + Goetz handsoap and moisturizer, which is pretty nice. Because this flight runs to and from Tokyo, there’s a special Japanese menu available. Being used to flying Delta’s old 767-400s, I was positively giddy when I got on board this aircraft, even though it was 20 years old. Delta departs from Terminal 1 at Narita Airport, and they have a SkyClub there. Up close, it looks even nicer. But I was pleasantly surprised by the TIAT Annex Lounge, which is located by Gate 41 in the international terminal. And like the lounge itself, they were nothing flashy. The Points Guy will not sell your email. The equipment for this flight was an A330-300. But Delta is going all out with its new Delta One suites and Premium Select seats, ordering brand new Airbus A350s and Airbus A330s. But they’re not particularly comfortable, have just decent sound quality, and next to no noise cancellation. Photo: Jay Singh – Simple Flying. Seats positioned closer to the aisle have a small cubby near your feet, but mine had no such thing. Delta One) in Delta Air Lines’ enormous fleet. That’s what I pre-ordered, and I’m glad I did – just a few rows behind me, a passenger tried to order the same thing onboard but was told it had already run out. The meals were all good, but far from the best. Your email address will not be published. There are also a handful of different western meal options available. And when the timing works out, you can often save a ton of miles by doing so, like booking a Delta One seat to Europe for just 50,000 miles. This bedding is co-branded from Westin’s Heavenly line. I was impressed by the food spread, too. You also pop out the tray table with this panel. A pass for the entire flight was just $21.95. I also did know where I should put my wallet, passport, and phone. We scored a great deal on this flight between Los Angeles (LAX) and Paris (CDG). One thing that is consistent is the level of service. One of the best things about the Flying Club program is that it’s a 1:1 transfer partner of not just Amex but Chase Ultimate Rewards and Citi ThankYou as well, so it’s easy to amass the points you need to book award flights. Delta operates flights from Terminal 2 and Terminal 3 at LAX, and my boarding pass indicated that I’d be departing from T2. This dish was definitely tasty, though the fish was a tad overcooked – almost certainly because of the turbulence. And these planes are a different story. I picked the pan-seared chicken, and it did not disappoint. Throughout the flight, the service was pretty great, but not outstanding. I have to admit that I was skeptical about the main selling point of these suites: the door. But I am sold. And while that might sound like nitpicking when you’re flying business class, that’s what separates the great airlines from the world’s best like Singapore Airlines, Qatar Airways, and EVA Air. I was expecting to do quite a bit of work on the flight, so I loved that I was able to stay fully charged throughout. Just a handful of airlines give out pajamas to business class passengers. Our verdict: These are easily one of the five or so best business class seats in the sky. It adds an extra layer of privacy without sacrificing the spaciousness of the seat. I had no complaints about the starters. I love a lounge that’s full of natural light, and this one fit the bill with huge, floor-to-ceiling windows along two entire walls of the lounge. This is the same setup as Delta’s 767-400 fleet, and in fact, the bones of the suites are basically the same Thomson Vantage XL seats. Next up was the starter course, which consisted of smoked salmon with marinated cucumbers, pickled fennel and lemon crème fraiche; a Little Gem lettuce salad with celery, cucumbers, sesame seeds and dill dressing; a curried yellow summer squash soup; and a selection of breads, which I skipped. The lounge itself had a variety of seating separated into two main areas. When looking to make this booking, I couldn’t find it cheaper than 210,000 Delta Skymiles. Currently, you can fly in a Delta One suite between: 1. After flying this product twice, I can say that it’s excellent. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Unlike the Delta One Suite, Delta One Seats do not have a door to provide more privacy. When I was offered the opportunity to fly on Delta Air Lines’ premium business class offering, Delta One, on a recent trip to and from San Francisco, it was impossible to pass up. Delta One International Service Delta operates a plethora of aircraft on international routes and the type of seat, configuration, level of privacy, and comfort can vary considerably. I asked for a glass of the bubbly, and unlike in Delta’s outdated 767 seats, the modern, stylish glassware matched the modern, stylish seat. Inside the suite, this door is easy enough to use. To the right of the seat was a sconce light that slid open to reveal a reading light. Most of the flight attendants working the cabin were warm and friendly – especially the purser, who introduced himself to every passenger, was quick with a joke throughout the flight, and ended the flight by walking around with a tray of chocolates. ALL RIGHTS RESERVED. You can always check in advance to see what is streaming onboard Delta every month. With that, on to the review: We had some time to kill as our flight from Brussels arrived a little early so it was off to the JFK Delta Sky Club ( review here ). We found out firsthand on a recent flight from Tokyo-Haneda (HND) to Minneapolis-St. Paul (MSP) on one of Delta’s retrofitted Boeing 777s, which are sadly being retired soon due to the COVID-19 pandemic. And once the certification rules are rewritten, others can step through that door. That’s not always easy to pull off, but Delta threaded that needle well. 767-400 Delta One Review - Like Sleeping in Your Own Coffin. I stored most of what I needed to keep with me in the cubby, but put my laptop under the shelf when I wasn’t using it. Flight Review: Delta One Business Class Suite A350 Detroit To Tokyo. Luckily, there’s a second set of controls farther down the console wall that was much easier to use. The lounge had a decent spread of both hot food like fried noodles, curry, and eggrolls, along with some smaller finger foods. These doors actually leave a 1-inch gap with the wall of the suite. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. In fact, it was the best main course I’ve had on Delta in recent memory, and I would order it again and again if I could. | Privacy Policy | Terms of Use. After having a bite to eat and doing a little work, I moseyed over to the gate area at around 10:45 a.m., 15 minutes before boarding was scheduled to begin, to find it crowded. Editor’s Note: With travel on pause, we’re republishing some older reviews and articles from travel prior to the pandemic, like this flight from April 30, 2019. Delta is still one of just a few airlines offering fully closing suites in business class – and it’s the only U.S. airline to do so. There’s some extra space in here, as well. The meal service was identical to other Delta One flights. Of course, that might be moot – these are suites, after all. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. On the plus side, the side console table is absolutely enormous, with plenty of room to hold a laptop, phone, passport, and whatever else you may need to put aside during the flight. We had very similar thoughts on the seat and bedding (plenty of room, great pillow and comforter). I chose Seat 6A so I’d have a protected seat, but ended up in 2A after another passenger asked me to switch so that he could be closer to his wife on their way to their European honeymoon. These alternate row by row. Review: Delta One from Dallas to London Getting to New York Hi everyone, I’m the Thad Peter has been mentioning in his recent posts. And the airline recently introduced the ability to pre-select meals in business and first class. Really, Delta just needs to up its game with the ground experience — it’s simply lagging behind its peers in the U.S. and abroad. It was a lot more comfortable than just the one pillow, and would have been great for a flight on which I was really trying to sleep. However, we have resumed the publication of new, previously unpublished flight, hotel and lounge reviews, from trips taken before the lockdown. The seat itself is outstanding. And as you recline all the way into bed mode, the seat seems to sink a fair amount. It worked pretty well too, though each time I tried to run a speed test it would error out. Not too close, but just right, in my mind. Just about 20 minutes after takeoff, the crew began the meal service. Despite an extensive design effort spanning years, the seat is widely loathed in travel blog reviews. I didn’t even see the signs for the special Delta One area until after I’d already dropped my bag at the SkyPriority counters. I appreciated that this aircraft had two universal AC outlets and two USB ports. *Bonus value is an estimated value calculated by TPG and not the card issuer. And while they look really nice, they’re just … not. Not long after the flight attendant dropped off this course, some of the worst turbulence I’ve ever felt set in – like 15 straight minutes of “hold your drink and struggle to get food in your mouth” turbulence. Though the seat itself is padded extremely well, serving as a pretty good mattress, there’s a small gap in the padding in the back when reclined all the way. Every Delta One passenger gets a set of headphones from LSTN, thanks to a relationship between the airline and the company. It takes all the guesswork out of your inflight dining and guarantees you your first choice even if you’re sitting in the back of the cabin, which is where I typically prefer to sit. Even without those amazing bonuses. Posted By Jon Nickel-D'Andrea on Jan 26, 2020 | 4 comments. A very thorough review. This site does not include all credit card companies or all available credit card offers. And after you add in the extra space from the table console, there is plenty of room to stretch out within the suite walls. Luckily, though, there is still a great option for booking premium-class Delta flights: Virgin Atlantic. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Needless to say, that’s bad. And we got the hard shell Tumi amenity kits eastbound, soft sided kits westbound. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The divider between the two center seats can be lowered. It’s not perfect, but Delta’s amenity game is strong in these suites. I’ve pretty much written off the possibility of booking premium-cabin awards with Delta SkyMiles, as the rates are typically outrageous. Still, there is plenty of space here. Review; 1 A: None: No Power: Seat 1 A is a standard Delta One Seat. Best of all, the space was absolutely huge – and nearly empty. However, there is no storage underneath the footrest, unlike other products. In this case, we were able to book the exact same flight for just 60,000 Virgin Atlantic miles, plus the same cash fee of roughly $49. But the airline’s plans to overhaul its older Boeing 767s with suites should change that. I wasn’t at all tired until several hours into the flight, and by that point over half of it had already gone by. A one-way ticket in Delta One from DTW to NRT will run you well over $4,000 on most days. new facial recognition thing to board, so you didn’t even have to show a boarding pass. But the one thing that stood out to me most about the Delta One Suites were the details you can’t quite capture well in photos. https://www.youtube.com/watch?v=aA6MoteaJwUThis video is sponsored by the … Booking Delta One from Honolulu. going all out with its new Delta One suites and Premium Select seats, pre-select meals in business and first class. I paid $21.95 for a Wi-Fi connection for the duration of the flight, which I found to be reasonable. Even up in business class, Delta planes have generally looked a bit … well, drab, on the inside. Every bite was pretty good, but not outstanding either. However, I won’t be reviewing it, because Delta is abandoning Narita Airport as of March 2020, as they move all their flights to Haneda. I’ve grown quite fond of Delta’s preorder system for business-class flights. The cabin looked fresh and modern, thanks to the new look of the suites and the lighting schemes that Delta put on these retrofitted birds. It came with a pair of socks, toothbrush and toothpaste, mouthwash, a Tumi facemask, earplugs, hand sanitizer, tissues, a pen, and some products from Kiehl’s. My wife and I flew non-suite Delta One r/t JFK-BCN (767 out, A330 return) in March on points (a lot of points, but what else can you do with a stash of Sky Miles?). I cannot overstate how great the pillows (yes, plural) and duvet were on this flight. Delta One customers will enjoy:. But boarding started on time, and they used a weird (creepy?) The two pillows – one large and one smaller – were plush yet remained firm. Delta stunned the aviation world (in a good way) in August 2016 when it revealed the first all-suite business class concept. Agree on most counts. The lounge also had four or five shower suites. The final Delta 777 flight will touch down on Saturday, Oct. 31. But there was a ton of seating, and nearly every chair scattered throughout the lounge had its own power ports to charge your devices. Middling ground experience, steep prices if you can't find awards through Virgin Atlantic. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Here is a USA Today review of the Delta One Suite and this is how it looks: The chances of you getting the suite are not huge, especially if you are flying to a secondary European city to take advantage of Virgin’s £4 taxes. Dubbed Delta One Suites, each had its … Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The duvet was thick enough to be substantial but not so thick that it was too warm – a frequent problem on planes. Waiting for me at boarding was a pair of over-ear headphones (which I’m not a fan of), a Tumi soft-sided amenity kit, a Westin Heavenly duvet along with two pillows and a pair of slippers. So if you’re looking for extra privacy, go for an even-numbered suite to be even farther away from the aisle. All 28 Delta One Suites are laid out in a 1-2-1 arrangement, giving every passenger a straight shot into the aisle. 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