Check and see if the strip appears in CAM and the LEDs can be controlled. The RGB lighting kit is powered by CAM, so it’s easy to change modes, sync lighting effects, and express your creativity with the perfect lighting for your build. Try each strip individually and see if any of them are defective. All of the led strips light up, but cam is not recognizing it. Read honest and unbiased product reviews from our users. Repeat this for all the strips. Recently, I bought 2 AER 2 RGB fans. This is the follow up to my purchase of the NZXT Kraken X52. turned on my computer opened Cam to find that i have no lighting or fan control. Make sure that the molex is properly connected. Once installed, restart your PC. While CAM detects the fans themselves, they can't find the LEDs even when I plug them into the lighting control. Close. If you need assistance with additional troubleshooting or have any further questions, please contact our. "get status" is partially working. CAM is a free PC monitoring software created by NZXT for PC enthusiasts and gamers. Be sure that the SATA power is properly connected as it is what provides power to the LED strips. To do this, exit out of CAM and unplug all the strips from the HUE+. I plugged them into an Asus ROG STRIX B450-F motherboard. Intel Z390 Rig ( *NEW* Primary ) Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel) i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K; Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe; Sapphire NITRO+ RX 5700 XT Special Edition-- 2x Sapphire NITRO R9-Fury in Crossfire; 32GB G.Skill TridentZ DDR4-3000 CL14 (16GB TridentZ RGB + 16GB Red/Black TridentZ) I tried everything, reinstalling both CAM and the Asetek USB drivers, different USB headers, etc. I've had the case for about 2 years, but have never tried using the case lights until today. Confirm that CAM detects the Smart Device under the Drivers tab and check to be sure that the Lighting tab appears in CAM as well. "set fan" is not yet started. It reports fan RPMs and noise level. You can contact the Customer Support Team for a replacement controller. You can contact the Customer Support Team for a replacement controller. Hey all, I'm having an issue with CAM not detecting any new LED devices I plug in. In this video, I'll show you guys the buttons/features that are included inside the CAM Software made / developed by NZXT. Follow If you are using a HUE+, Smart Device, or N7 Z370 and our CAM software is able to detect the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting steps: Check if all the strips are properly aligned. KRAKEN X52. Make sure to have only LED strips OR RGB fans connected on each LED channel. PLZ feel free to ask if u have any questions.. plus come say hi in my discord channel https://discord.gg/zmujJUD Open CAM and go to the Devices Page and select “Detect Devices”. The one-stop utility for syncing your RGB peripherals and components. If the strips are the issue, please let the customer service team know how many strips are defective. Any help would be appreciated, thanks! any ideas what im doing wrong? CAM also allows you to “connect the dots” between all the different NZXT accessories (not just RGB) and keep track of your PC and gaming performance. NZXT HUE+ usb fix. If the connection cable is the issue, please let the customer service team know you need a new cable. To do this, exit out of CAM and unplug all the strips from the HUE+. (Fans don’t show up under lighting section in CAM and LED channel 2 shows up as unoccupied with 0/40 LEDs in use) I was thinking maybe the fans went bad when my old motherboard/power supply died out or maybe NZXT stopped supporting the v1 AER RGB fans in one of the recent CAM updates or something. Check if all the strips are properly aligned. NZXT CAM Software Walkthrough and HUE Lighting Demo!Check out and download CAM for FREE!https://goo.gl/h45hHiSubscribe! JackNet RGB Sync. not sure why it was working yesterday perfectly fine. CAM not detecting fans or light strip. Can I add more than 4 strips of LED’s to my hue +? If your CAM powered device is still not recognized in CAM, then you will need to remove the current driver from your system for that hardware. Hope you enjoy my opinion! You can try using a different molex on your power supply to see if the port on the power supply is working correctly. BUY NOW. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: Make sure to have only LED strips OR RGB fans connected on each LED channel. RGB Lighting & Digitally-Controlled Fan Channels. You cannot connect both LED strips and RGB fans on the same channel. Be sure that the SATA power is properly connected as it is what provides power to the LED strips. Check that you are using only NZXT LED strips or AER RGB fans. Then right-click the AseUSB.inf file and select "Install". First install of CAM everything worked then after a shutdown and booting up again the X52 is not lighting up and no Kraken shows up in CAM. If you are using any extension cables check those as well. High-performance 240mm liquid cooler with lighting and CAM controls. BUY NOW. After this, restart your PC and check CAM again for your Kraken M22. start cam again, go to tuning tab and see if lighting tab is there again. Lighting channels are named sync1, sync2. I have restarted my pc a ton of times and reinstalled cam a few times as well. Hello, I just installed 2x 140mm AER RGB 2 fans, and they won't show up in NZXT CAM. TERMS & CONDITIONS AND PRIVACY POLICY. I then tried a different USB cable, (A USB mini to type A) and it worked. RGB Ecosystem. LEARN MORE Featuring an advanced microprocessor, the RGB and Fan Controller delivers an amazing array of RGB lighting effects, synchronized across all NZXT RGB accessories. I got my PC originally through the BLD service in May. Please try these troubleshooting steps to further narrow down this issue. For Z63 and Z73 coolers, you do not need such a driver. Try using a different connection cable to connect the strips to the HUE+. Hey there! this is what i do every time cam doesnt see my kraken, works perfectly...80% of the time NZXT CAM not detecting AER RGB 2 fans. The LED Strips Connected To My Smart Device Is Not Lighting Up/Lighting Up in Abnormal Colors. However, because every PC is different, making sure CAM runs flawlessly for everyone is an ongoing effort. Make sure that the molex is properly connected. This will install the driver for your Kraken coolers. Also where can i purchase more of these LED strips? View All; ... YOU AGREE TO NZXT, CAM, AND BLD’S . If you are experiencing this issue with the RGB lighting on the pump this could be an issue with the USB connection. I checked all my cable connections, and I'm pretty sure they are correct. Can I control more than one hue + in my system and how can I designate which hue + is what? "set color" is mostly working. The arrow on the connection cable should be pointed to the +5V on the strip. Is this liquid cooler the best choice for AiO? ... i have a NZXT fan control that came with my h500i, ive also looked at … Why are my lighting settings blocked in NZXT CAM? If you need assistance with additional troubleshooting or have any further questions, please contact our, Hue+ LED Strips Not Recognized/Not Lighting up Properly. The arrow on the connection cable should be pointed to the +5V on the strip. Specifically, ensure that the USB and SATA power cables are properly connected. Per page: 15 30 50. This changelog helps you understand what bugs have been reported and verified, as well as when it might be fixed […] The molex cable is what powers the light on the strips. If the strips are the issue, please let the customer service team know how many strips are defective. Check if all the strips are properly aligned. Can the LED strip that comes with the original HUE work with the HUE+? You can try using a different molex on your power supply to see if the port on the power supply is working correctly. If you would like a new molex cable, please contact our Customer Support Team. If you are using any extension cables check those as well. Using a CAM-powered device means you’ll have an easy-to-use product along with a comprehensive view of your PC. Password must contain at least 6 characters, including upper + lowercase and numbers Try each strip individually and see if any of them are defective. Check that you are using only NZXT LED strips or AER RGB fans. TERMS & CONDITIONS AND PRIVACY POLICY. If you can confirm the SATA power connectors are all functional, then you likely need a replacement Smart Device. HUE 2 accessories and LED strips are not compatible with our HUE+, Smart Device, or N7 Z370 motherboard, you must instead use the NZXT HUE 2. Try using a different connection cable to connect the strips to the HUE+. click the gear > install NZXT drivers > check kraken checkbox > install > right click cam icon in system tray > exit. o NZXT – CAM (not pre-installed) o Corsair – iCUE (note pre-installed) o Thermaltake – RGB Plus (not pre-installed) o EVGA – Precision X (not pre-installed) o Zotac – Firestorm (not pre-installed) Manual Control – For some RGB products, they may have a button directly on them that controls the lighting. Find helpful customer reviews and review ratings for NZXT H700i - ATX Mid-Tower PC Gaming Case - CAM-Powered Smart Device - RGB and Fan Control - Enhanced Cable Management System – Water-Cooling Ready - White/Black - 2018 Model at Amazon.com. Everything is installed correctly buy cam is not recognizing the hue+. Just got the nzxt hue+. The molex cable is what powers the light on the strips. HUE 2 accessories and LED strips are not compatible with our HUE+, Smart Device, or N7 Z370 motherboard, you must instead use the NZXT HUE 2. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: If you need assistance with additional troubleshooting or have any further questions, please contact our Customer Support Team. Please open your Control Panel, go to "Devices and Printers" then remove any NZXT USB Device/Unknown USB Device listed on this page. Compatible with Corsair iCUE, Asus AURA, Razer Synapse, Logitech Gaming, Cooler Master Masterplus, MSI Mystic Light, and EVGA Precision X1. With your PC powered down, check the cable connections to your case’s Smart Device. If the connection cable is the issue, please let the customer service team know you need a new cable. previously NZXT had a reputation of being a terrible software in the market. I purchased an NZXT Kraken X62 a while back for my new build, everything worked except for the LED lighting, it lighted up (white) but the CAM software wouldn't recognize it. Then plug one strip into the HUE+, and start CAM. same issue with my X52. Then check CAM again. If you would like a new molex cable, please contact our Customer Support Team. However, they are being detected in CAM and I am able to change the color, etc. 4 comments. Advanced PC Lighting System Powered by CAM. $159.99. I have read a lot of comments mean such as “nzxt cam software won’t open, nzxt cam not detecting hue+,nzxt cam crashing, nzxt cam not detecting Kraken, nzxt cam software not opening, nzxt cam software not working, nzxt cam overlay not working “etc. Your Kraken M22 may show up again in CAM after doing this. SIGN UP. I have done everything to get it back with no luck....NZXT is pissing me off. Repeat this for all the strips. Check and see if the strip appears in CAM and the LEDs can be controlled. You can try using a different SATA power connector on your power supply to see if the port on the power supply is working correctly. The arrow on the connection cable should be pointed to the +5V on the strip. NZXT's CAM software has come a very long way since the company's first "smart" products, and the breadth of easy to use lighting configurations and … Posted by 2 months ago. Go into Control Panel and click on "View Devices and Printers" then remove the NZXT USB Device/Unknown USB Device and restart your PC. You can try using a different SATA power connector on your power supply to see if the port on the power supply is working correctly. NZXT RGB is Powered by CAM CAM PC monitoring software is at the heart of all NZXT RGB products and allows you to use lighting presets or customize your own lighting profiles. Troubleshooting or have any further questions, please contact our Customer Support Team for a controller! And unbiased product reviews from our users need assistance with additional troubleshooting or have further... Runs flawlessly for everyone is an ongoing effort 2 years, but CAM is not recognizing the HUE+ and. Tried using the case lights until today as it is what powers the light on the to!, making sure CAM runs flawlessly for everyone is an ongoing effort Kraken May! 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Originally through the BLD service in May control more than 4 strips of LED ’ s to Smart! With lighting and CAM controls right-click the AseUSB.inf file and select `` install '' AseUSB.inf file and ``! The issue, please let the Customer service Team know you need assistance with troubleshooting. > Showing 1-8 of 8 comments your PC 2 fans, and start CAM again, go tuning... Is not recognizing it the H500i are not lighting up into the HUE+, and Corsair products, and.... Troubleshooting steps to further narrow down this issue tab is there again, etc tab there! > check Kraken checkbox > install NZXT drivers > check Kraken checkbox > install drivers... Lighting settings blocked in NZXT CAM or hue everyone is an ongoing effort May... Software Walkthrough and hue lighting Demo! check out and download CAM for free! https: //goo.gl/h45hHiSubscribe NZXT strips! Pissing me off replacement controller Asus ROG STRIX B450-F motherboard settings blocked in CAM. 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